CONFERENCEAwards
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After three successful events in Sofia and an outstanding one in 2017 in Burgas, we are delighted to announce the fifth Annual Outsourcing Conference, will be hosted in Varna - one of the fastest developing cities in Bulgaria, at the five star hotel “International”, Golden Sands, on June 8th, 2018.

From factories and warehouses to the emergency rooms and finance offices, the demand for reliability and productivity has led to increasing adoption of applications of the New Era. Many repetitive tasks now relegated to business process outsourcing are getting competition from innovative technologies.

What is the impact of digitization to the outsourcing industry? What are the possible scenarios for the development of the BPO industry? Are we witnessing just an evolution stage or the business will soon be radically reshaped to enter a New Age of development?
How will our Talent management reshape?

Does the value we are adding towards our clients needs an update as well?

As one of the leading worldwide outsourcing destination is Bulgaria capable to lead the way in the further digitization of business processes and set global trends? How would this reflect on the economy, the education and the foreign investments?

In a bid to answer these questions for a fifth year, the Bulgarian Outsourcing Association (BOA) will host the country’s most important gathering of outsourcing sector’s leaders, CEOs, C-level and senior executives giving a stage to strategic and in-depth coverage and independent point of view of the businesses and all stakeholders.

VENUE

WHERE

Varna, Bulgaria
Golden Sands

WHEN

June 8th, 2018

HOTEL & TRANSPORT

INTERNATIONAL Hotel & Casino, Front Beach Alley, Golden Sands Resort, Varna 9007, Bulgaria

Agenda

08.06.2018

8:30 - 9:00

Registration

9:00 - 9:30

Welcome & Official Representatives Notes

9:30 - 10:15

Inspirational Key Note Speaker

10:15 - 10:55

Digitally shaped outsourcing. Digitalization disrupted traditional ways of working, enabled new business models, and opened up future horizons. What does it mean for the Outsourcing services in 2018?

10:55 - 11:25

Coffee Break & Networking

11:25 - 12:10

Innovation and Outsourcing? Usually innovation is connected with software and engineering. How come we are speaking about innovation in outsourcing and services… Well, that’s the wave, hand in hand with the digitalization.

12:10 - 12:55

Add Value or save costs, what to choose? Cost arbitrage is long time only a baseline trigger for any outsourcing decisions. In 2018 businesses need much more. Let’s look at the value that is expected and possible to be added to the internal and external clients.

12:55 - 13:55

Lunch break & networking

13:55 - 14:35

People, and People. In theory all sounds good, even great. Do we have the right partners, structures, people and skills to meet the recent trends in providing outsourced services and be competitive long-term.

14:35 - 15:00

Wrap up and Closing notes

15:00 - 18:00

Post Conference Sponsored Activities

19:00 - 20:00

Welcome Drink

INTERNATIONAL Hotel & Casino, Golden Sands

20:00 - 22:30

Gala & Awards Ceremony

Dress Code: Business Casual

INTERNATIONAL Hotel & Casino, Golden Sands

Speakers
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Partners

General partners

In partnership with

Institutional Partners

Media Partners

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Register
  • awards-only

    Awards Gala Dinner Only

    100.00
    лв.

    (excl. 20% VAT)

  • conference-only

    Conference only

    180.00
    лв.

    (excl. 20% VAT)

  • vip-tickets

    VIP Tickets Conference & Awards

    235.00
    лв.

    (excl. 20% VAT)

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