CONFERENCEAwards

CONFERENCE

ANNUAL OUTSOURCING CONFERENCE
INNOVATION, TECHNOLOGY & SOURCING AWARDS

June 16th, 2017 / Burgas, Bulgaria

About

Following the success of our past three events in Sofia, we are delighted to announce the fourth Annual Outsourcing Conference, hosted in Burgas, the fastest developing city of Bulgaria.
From factories and warehouses to the emergency room and finance office, the demand for reliability and productivity has led to increasing adoption and application of automation. Many repetitive tasks now relegated to business process outsourcing are getting competition from robotic process automation (RPA). How is artificial intelligence (AI) developing to compete with outsourcing?
What are the possible scenarios for the development of the BPO industry?
Are we witnessing just an evolution stage or the business will soon be radically reshaped to enter the RPA age?
Should we look for new names for the business we do, our operating models and the human role in the processes?
With Innovation being part of Bulgaria’s ICT flourishing period long enough to attract attention not only from Western European Countries, but also globally, is the country able to lead the way in the further automation of business processes and set global trends? How would this reflect on the economy, the education and the foreign investments? In a bid to answer these questions for a forth year in a row Capital newspaper and the Bulgarian Outsourcing Association (BOA) will host the country’s most important gathering of outsourcing sector’s leaders, CEOs, C-level and senior executives giving a stage to strategic and in-depth coverage and independent point of view of the businesses and all stakeholders
DEFINING THE FUTURE RESILIENT BUSINESS MODELS

Agenda

9:00 - 9:30

Registration & Networking Coffee

9:30 - 9:35

Opening Speech

9:40 - 9:50

Opening Speech and Keynote from the Mayor of Burgas

9:50 - 10:30

Leadership transformation for next generation shared services. Getting people strategy right in a world where humans and machines work alongside each other.

10:30 - 11:10

Adapting your operating model to utilize your BPO provider for value-add activities

11:10 - 11:40

Coffee
Break

11:40 - 12:20

How to select and contract with sourcing partners to accelerate agility, innovation and value

12:20 - 13:00

The next generation workplace: the impact of automation, digitalization and future workforce

13:00 - 14:00

Networking
Lunch

14:00 - 14:40

Driving strategic value through data analytics to aid decision support

14:40 - 15:00

Closing
Remarks

Speakers
Stanimir Nikolov

Chairman of BOA and Managing Director of EPAM Systems Bulgaria
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Dimitar Nikolov

Mayor of Burgas
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Maya Milanova

Site Operations Manager at Experian Bulgaria and Member of the Managing Board of BOA Read more

Jean Bayron De La Tour

Cyber Development Leader – Continental Europe at Marsh
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Andon Simeonov

Country Manager at SoftServe
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Stanimira Pashova

Head of Office Space at Forton
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Zhulieta Mandazhieva

Co-founding Partner of Tocheva & Mandazhieva Law Office
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Otto Paul Brand

Director DPA Intelligent and Robotic Process Automation at DPA Professionals Read more

To be announced

VENUE

WHERE

Smart Center Burgas
Burgas, Bulgaria

WHEN

Friday
June 16th, 2017

HOTEL & TRANSPORT

Primoretz Grand Hotel
2 Knyaz Alexander Batenberg Str., 8000 Burgas

Partners

General partners

In partnership with

Institutional Partners

Media Partners

Become a Sponsor
Register
  • awards-only

    Awards Gala Dinner Only

    100.00
    лв.

    (excl. 20% VAT)

  • conference-only

    Conference only

    180.00
    лв.

    (excl. 20% VAT)

  • vip-tickets

    VIP Tickets Conference & Awards

    235.00
    лв.

    (excl. 20% VAT)

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