CRITERIA The Innovation in Business Processes and Operations Award recognizes the implementation of innovations in business processes and operations to improve operational performance and/or to demonstrate commitment to the development and the future of the industry through continuous service innovations. The innovation can include changes in the process of the services, improvement in the internal business system, changes in the tools and methods used for delivering the service. Judges will compare how well each submission has performed in the areas BUSINESS CHALLENGE, PROJECT OVERVIEW, RESULTS ACHIEVED and CONTINUOUS IMPROVEMENT, consistent with the organization’s long-term objectives. Company name (required) Contact Person (required) Contact Info - Phone (required) Contact Info - Mail (required) Upload your logo Choose file Company description Is your company: LocalMultinationalOther Major Business Activities (Please list) What % of the company`s costs are attributed to Human Resources, inc. social contributions and benefits List your offices locations: No. of Branches/Offices: Total Bulgaria Abroad Human Resources: Head office: Total No. Management No. Branches: Total No. Management No. Abroad: Total No. Management No. Justification for the award Please indicate below your own reasons as to why your company should be awarded the Innovation in Business Processes and Operations award Business challenge Describe the business challenge you are addressing and how is your innovation linked to your business strategy. Project overview Describe the scope and the objective of your innovation. How do you measure the effectiveness of your strategic innovation efforts? Please cite specific instances. Results achieved What were the results from the implemented innovation? What was the impact on the business operations, services provided and/or the corporate culture? How do you recognize and value people`s individual contribution to the implemented innovation? Continuous improvement Encouraging and nurturing the value of innovation and a mindset of creative thinking through continuous improvement programs that generate significant results. Describe your Change Management Programs which are aimed enabling effective response to changes of the environment.