CRITERIA The Outsourcing Service Provider of the Year Award is for supplier’s ability to deliver business value to clients, implementing industry best practices and contributing to the sustainable growth of the sector in the country. Judges will compare how well the candidates have performed in the areas INNOVATION, HUMAN CAPITAL, TALENT MANAGEMENT, GEOGRAPHICAL MARKETS & CUSTOMERS and CORPORATE SOCIAL RESPONSIBILITY (CSR). Company name (required) Upload your logo Choose file Company description Is your company: LocalMultinationalOther Major Business Activities (Please list) What % of the company`s costs are attributed to Human Resources, inc. social contributions and benefits List your offices locations: No. of Branches/Offices: Total Bulgaria Abroad Human Resources: Head office: Total No. Management No. Branches: Total No. Management No. Abroad: Total No. Management No. Justification for the award Please indicate below your own reasons as to why your company should be awarded the Outsourcing Provider of The Year Award. Innovation Describe your approach towards service innovation, business processes innovation and how you are encouraging the innovation in all levels of your organization. Please describe how you involve your leaders and people in the innovations process. Human capital What is the current number of your employees and what are the employee number growth rates for the last three years. How many languages do you support? How do you measure the effectiveness of your strategic human resources planning efforts? Please cite specific instances. Talent management Describe your talent management best practices. What are your achievements in terms of professional development of your employees? Give examples of improvements that have been made to the way the organization manages and develops its people. Investments in people and learning? Geographical markets and customers In how many countries do you provide services? Please describe how senior management evaluates the investment in geographical expansion and how these evaluations have resulted in improvements in the organization’s business strategy and improving the performance of the organization? How many customers do you service? Share of the Bulgarian companies in your customer base? Corporate social responsibility (CSR) This criterion refers to making a positive contribution to the community by putting in place sustainable CSR projects, with high involvement at all levels of the organization. How does your organization, your senior leaders, and your employees actively support and strengthen your key communities? Cite examples of unique programs to enhance corporate social responsibility? Please, share results of your CSR efforts?